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The Importance of Good Communication Skills in the Workplace

It’s January. The air is crisp, and the leaves are beginning to fall from their tree limbs. With winter on its way out and spring on its way in, everyone is trying to make their last few pounds of vegetables and preserve as much canned or frozen food as they can for the coming months of rain and snow. But what about fresh produce? What about your favorite summer fruits?

Today, communication is more than just talking. Communication has become a vital part of the workplace and the way we communicate today has dramatically changed over time. Clean ERSJ has some more importance of good communication skills in the workplace.

With that said, communication skills are more important than ever in order to be successful professionally, especially during conversations with clients or customers. 

Communication skills are important because they help create effective relationships, an effective team environment, and often lead to better customer service.

The purpose of this post is to explore the importance of good communication skills in the workplace through both negative and positive impacts it can have on organizations.

This year, we’ll show you how to set up a plan that ensures that you will always have some delicious summer produce even during the dreariest times of winter! It all starts with good communication skills.

What Is Communication?

The definition of communication is the act or process of imparting or exchanging thoughts, feelings, ideas, etc., by talking, writing, or using some other medium. When you communicate with people at work, they feel understood and less frustrated. 

They will be better able to perform their jobs with enthusiasm if they understand what is expected of them. You can’t do your job well if you put more effort into communicating than your employees put into understanding what they are supposed to do. 

Communication is also vital in accomplishing any project at work. Effective communication builds trust between co-workers and strengthens morale.

Effective communication skills not only help workers take care of their tasks but also encourage them to challenge their managers. So, what is effective communication? According to the Center for Creative Leadership, here are the qualities that define it:

1.Reinforcing

This is a common quality of effective communication. Reinforcing occurs anytime you talk about something you’ve already talked about. It’s great for getting things done, but it can become a crutch if taken too far. 

Instead of an idea coming from someone else and being reinforced, the ideas of your employees can be created, developed, and put into action on their own without your input.

2.Encouraging the expression of opinions

Effective communication creates an environment where your employees feel comfortable voicing their thoughts and opinions. 

For example, it’s important to be open to differing perspectives even if you might not see eye-to-eye with your co-workers or employees. You can’t have a good working relationship if you aren’t willing to listen to others.

3.Directing action

Directing action means giving clear, concise directions for how a task is to be accomplished. Effective communicators know that the word “action” is a powerful motivator and they use it as often as possible when they talk about their goals and projects. When you say “action,” it tells your employees something is going to happen.

4.Creating a sense of achievement

Effective communication acknowledges the contributions of your employees by thanking them for their work. It creates a positive working environment where everyone’s individual contributions are recognized.

5.Sharing information openly

Sharing information openly means not holding back relevant data that someone needs to complete their responsibilities. 

When you’re open with your employees about how much work they have to accomplish, the challenges they face, or other issues that might be influencing what’s happening at work, they can anticipate what’s coming and not be surprised by any changes that occur along the way.

6.Creating a feeling of “we-ness”

This is similar to creating a sense of achievement, but it’s even more personal. Effective communication makes employees feel like they’re part of your team and that your goals, projects, and visions are their goals, projects, and visions as well. 

With good communication skills, groups of people who don’t know each other can work together, come together on common ground and achieve great things.

Effective communicators know that being receptive to others ideas is just as important as being able to put those ideas into action. Listening is a skill that can be developed by anyone to improve their communication abilities. 

It means hearing what someone says without judging it as good or bad, right or wrong. It means hearing what someone is saying and letting the message come to you. It means thinking about what someone is saying and letting thoughts come to you without interrupting.

Cormaci Devid
The most amazing person you will ever meet. I am the internet's original narcissist, and I'm not afraid to say it! My life is one big globetrotting adventure that only ends when death takes me away from all this beauty - which could be sooner rather than later if my health doesn't improve soon enough ( hospital visits are expensive ). But until then: onward into unknown territory...