What is Uw Health Mytime?
Uw Health Mytime is a new way to manage appointments and communicate with your healthcare providers. You can access the system through an app on your smartphone or on this website.
What problem does Uw Health Mytime solve?
Here are some of the problems that were solved when developing Uw Health Mytime:
1. Patients had difficulty scheduling appointments outside of business hours, even if they could be at the hospital during those times.
2. Patients needed to call different numbers for separate systems and would have difficulty figuring out which number to call in a particular situation, such as when someone needed urgent care or when there was an error in their records.
3. Providers and coordinators struggled to find information related to patients, especially when patients had multiple providers.
4. Providers were looking for a way to better communicate with their patients.
5. Patients wanted a simple way to text their provider in addition to emailing them, especially when they had quick questions after hours or before appointments.
Benefits of using Uw Health Mytime:
Here are some of the benefits you will enjoy by using Uw Health Mytime:
1. You can schedule appointments outside of business hours and receive reminders about upcoming appointments on your phone or computer, wherever you are in the world.
2. You can ask providers questions directly through text or email in addition to using the phone.
3. You will have access to your medical records and information related to your appointments and tests, without having to call multiple numbers or talk with numerous people.
4. If you are not able to keep an appointment, you can cancel right from the app without calling multiple numbers and getting conflicting information about whether canceling is allowed.
5. People who need urgent care can choose a provider based on their specialty, location, and other factors including cost of service as well as hours of availability for emergency services.
6. Providers (and coordinators) can have access to information and communication tools to better serve your needs, including electronic health records.
Who is Uw Health Mytime designed for?
Here are some of the people who will benefit the most from using Uw Health Mytime:
1. People with chronic or serious conditions who need frequent or urgent care, such as those with diabetes, HIV/AIDS, cancer, or heart disease.
2. People living in rural areas where there are fewer specialists and no hospital-based providers offering free services.
3. Patients who want access to their health information on their phones and computers regardless of what system the provider uses for their medical records.
4. People who want more options outside of the traditional telephone and text messaging system, including the ability to text doctors or other healthcare professionals directly.
How can I sign up for Uw Health Mytime?
Sign up for Uw Health Mytime is easy, and you can start using it immediately. Still trying to decide if it is right for you? We have a few tips to help you determine whether you should use Uw Health Mytime, as well as ways to help you decide if it is right for your family.
1. Download the Uw Health Mytime app from the Apple App Store or Google Play Store on your phone or computer (or access this page from your phone or computer).
2. Sign up by following the instructions provided.
3. Watch our video to learn more about Uw Health Mytime and watch for our blog posts about specific features over time.
4. Visit the FAQ page on this website for more information about the features and services included with your account so you can decide if it is right for you.
5. Contact [email protected] if you have any questions after signing up, including information that should be added or updated in your medical records or other concerns that may arise while using Uw Health Mytime.
6. If you are still curious about Uw Health Mytime and want to learn more, visit the What To Expect page on this website, where we have a few tips to help you decide if it is right for you. We will also be tweeting a few updates and information as we launch Uw Health Mytime over the next few months.
What if I am interested in trying out the app but don’t want to sign up for an account yet?
If you do not have a smartphone or computer, but are interested in trying out Uw Health Mytime, all of our systems allow single sign-ons. Signing up is similar to signing up for any normal social network website. Click here for more information about single sign-on options.
What if I am interested in finding out more about our study and conducting a survey?
We are conducting a research study on the use of Uw Health Mytime and would like to find patients who want to participate. If you would be interested in participating, we can contact you by email or phone. Don’t worry, we don’t want anyone to get involved unless they are interested in participating! All responses will be anonymous. You can view the full details of our research study here.
